Terms of Service

1. Acceptance of Terms

By accessing or using Discover Sri Lanka, you agree to these Terms of Service and our policies. If you do not agree, please discontinue use of the site and services.

2. Services and Bookings

We curate travel experiences, packages, accommodations, and transport options. Availability, inclusions, and pricing may vary by season and partner provider.

• Bookings are subject to confirmation and availability.
• Itineraries and inclusions may be adjusted to improve quality or due to operational changes.
• Special requests are handled on a best-effort basis and may incur additional costs.

3. Payments and Pricing

Prices are displayed in the selected currency and may include taxes or fees as indicated. We reserve the right to correct errors and update prices.

• Deposits or full payments may be required to secure bookings.
• Promotions and discounts are subject to eligibility and availability.
• Foreign transaction fees may apply depending on your payment provider.

4. Cancellations and Refunds

Cancellation terms vary by product and supplier. Specific terms will be provided at the time of booking.

• Refunds are subject to supplier policies and administrative fees where applicable.
• No-shows or late cancellations may be non-refundable.
• We recommend purchasing travel insurance to cover unforeseen changes.

5. User Responsibilities

You are responsible for ensuring your travel documents, visas, and insurance are valid and comply with local requirements.

• Provide accurate details for all travellers during booking.
• Follow local laws, cultural guidelines, and safety instructions.
• Respect accommodation and transport policies during your trip.

6. Limitation of Liability

We act as an intermediary for third-party suppliers. We are not liable for delays, disruptions, or losses caused by third parties, force majeure events, or factors beyond our control.

7. Changes to Terms

We may update these terms from time to time. Continued use after updates constitutes acceptance.

8. Contact Us

For questions about these Terms, please visit our Contact page.